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iDenfy teams up with Hetzner to improve KYC conversions through its AI-powered identity verification solution

iDenfy's KYC software will help one of the biggest data center operators, Hetzner, verify users on a global scale faster

-- iDenfy, an international RegTech provider specializing in identity verification and fraud prevention since 2017, announced a new partnership with Hetzner, one of Europe's most established hosting and cloud infrastructure providers. Through this new collaboration, Hetzner has integrated iDenfy's Know Your Customer (KYC) solution directly into its customer sign-up flow, now processing thousands of new identity verifications faster. The partnership guarantees a quicker and more reliable onboarding experience with a dual-layer approach: ID document capture and automated face-matching technology, both fully automated steps that require less manual input from the user. 

Hetzner, one of the biggest European data center operators, founded in Germany, has built its reputation over nearly three decades, from 1997 as a reliable, high-performance, and competitively priced hosting provider. Its product line includes root servers, scalable cloud environments, server management, web hosting, and storage solutions. With data center parks in Germany, Finland, and cloud locations in the USA and Singapore, Hetzner serves an international customer base that includes independent developers, growing startups, and large enterprises.

That scale of growth brings a challenge to managing users and their compliance processes. Hosting infrastructure is particularly attractive to bad actors; fraudulently registered accounts can be used to abuse server resources, exploit usage policies, and cause reputational damage. At Hetzner's volume of registrations without automated verification at the point of sign-up, catching fraudulent registrations becomes an enormous operational burden.

The challenge is significant. According to the Federal Trade Commission, consumers reported over $12.7 billion in fraud-related losses in 2024, with approximately 2.6 million fraud cases filed during the year. For hosting providers, even a small percentage of fraudulent users entered on a platform can result in IP blacklisting, phishing operations, server abuse, or reputational damage that affects thousands of customers. Fraud events now involve generative AI, which makes synthetic and fabricated identities harder to catch with traditional manual checks. For a platform that handles thousands of new account registrations monthly, the risk of even a small percentage slipping through is significant.

iDenfy's identity verification solution addresses this directly. New Hetzner customers can complete identity verification as part of sign-up by uploading a government-issued identity document and opening a front camera for a quick selfie check. iDenfy's technology combines AI-powered biometric face authentication with 3D liveness detection that instantly cross-references the submitted document against a database of more than 3,000+ document types from over 200 countries and confirms if the registered person is physically present and matches the document. The entire process is specially designed to be simple and intuitive for the quick onboarding of genuine people and difficult for fraudulent attempts. 

When a submission raises flags, iDenfy's in-house verification specialists review the case around the clock to ensure no complex fraud attempt goes undetected in under two minutes. The solution also supports customizable and adjustable verification flows and allows for additional steps, such as utility bill or bank statement collection, when enhanced due diligence is required. iDenfy is built for high-volume applications; the infrastructure can process unlimited verification requests with assured zero downtime, with data stored for up to 10 years, depending on concrete country-specific requirements. 

“Our customers trust us with the infrastructure that empowers their businesses. That relationship starts at sign-up, and it was important to us that the very first experience a new customer has on our platform reflects that trust. With iDenfy, we understood that verification has to work for the user, not just for us,” claimed Andreas Fischer, Head of Marketing of Hetzner.

“Our goal is to make the distinction between a right and a counterfeit user as accurate and efficient as possible so that Hetzner can successfully continue to grow its user base without any constraints,” said Domantas Ciulde, CEO of iDenfy.

About iDenfy   

iDenfy, a platform of identity verification services and fraud prevention tools, ensures AML, KYC, and KYB compliance for every company — from large-scale businesses to small organizations. The rapidly growing business was named the best Fintech Startup in 2020. Recently, iDenfy was featured in G2’s Winter 2025 report as the leading identity verification software. 

For more information and business inquiries, please visit www.idenfy.com

Contact Info:
Name: Aurimas Kybartas
Email: Send Email
Organization: iDenfy
Address: Barsausko g. 59
Phone: +37067644539
Website: https://www.idenfy.com/

Video URL: https://www.youtube.com/watch?v=je1oqkbj7Uo

Release ID: 89186465

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