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Fifth Third Private Bank Named Best Private Bank for Customer Service in the U.S. at 2026 Global Private Banking Awards

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Fifth Third Private Bank, a division of Fifth Third Bancorp (NYSE: FITB), has been named the Best Private Bank for Customer Service, United States. The award was presented in London as part of the 2026 Global Private Banking Awards from The Banker and Professional Wealth Management, publications of the Financial Times group. The recognition is Fifth Third Private Bank’s sixth industry award of 2026 and its third this year specifically honoring client service or experience.

“Earning this recognition for the third consecutive year speaks to the consistency, care and expertise our teams bring to every client relationship,” said Peter Sefzik, head of Wealth and Asset Management, Fifth Third Bank. “Exceptional service begins with listening closely and understanding what matters most to each client. Our teams pair that understanding with thoughtful advice and the full capabilities of the Bank help clients navigate increasingly complex financial decisions.”

The honor caps a standout year for Fifth Third Private Bank. In 2026, the Private Bank has been recognized by five independent organizations spanning national and global competitions.

  • Best Private Bank in the U.S. (Regional) by Global Finance for the seventh consecutive year
  • United States’ Best Private Bank for Client Service in the 2026 Euromoney Private Banking Awards
  • Best Private Bank for High-Net-Worth Clients globally by The Digital Banker and Global Private Banker at the 2026 Global Private Banking Innovation Awards, an honor the Private Bank has received for five consecutive years and Best Private Bank for Client Experience in the United States
  • Recipient of the 2026 Datos Insights Impact Award for Best Innovation in Portfolio Management

Together with the new award, these recognitions demonstrate strength across client service, client experience, innovation, portfolio management and support for high-net-worth clients.

“Trust is the greatest recognition a client can give us. Nothing compares to the confidence our clients demonstrate when they partner with us to navigate many of life’s most significant decisions and opportunities,” said Christopher Keller, managing director, National Private Bank, Fifth Third Bank. “We’re grateful for that trust and we will never take it for granted.”

The Global Private Banking Awards assess private banks using qualitative and quantitative information, including growth and performance, business and investment models, strategic improvements, customer service and staff retention. Entries are evaluated by a panel of 21 industry professionals based in North America, Asia and Europe.

About Fifth Third

Fifth Third is a bank that's as long on innovation as it is on history. Since 1858, we've been helping individuals, families, businesses and communities grow through smart financial services that improve lives. Our list of firsts is extensive, and it's one that continues to expand as we explore the intersection of tech-driven innovation, dedicated people and focused community impact. Fifth Third is one of the few U.S.-based banks to have been named among Ethisphere's World's Most Ethical Companies® for several years. With a commitment to taking care of our customers, employees, communities and shareholders, our goal is to be the one bank people most value and trust.

Fifth Third Bank, National Association is a federally chartered institution. Fifth Third Bancorp is the indirect parent company of Fifth Third Bank, and its common stock is traded on the New York Stock Exchange under the symbol "FITB." Investor information and press releases can be viewed at www.53.com. Deposit and credit products provided by Fifth Third Bank, National Association. Member FDIC.

Fifth Third Private Bank is a division of Fifth Third Bank, National Association, which is an indirect subsidiary of Fifth Third Bancorp. Banking, investment and insurance products and services are offered through or are made available by one or more of Fifth Third Bancorp’s indirect subsidiaries. Investments, investment services and insurance: Are Not FDIC Insured | Offer No Bank Guarantee | May Lose Value | Are Not Insured by Any Federal Government Agency | Are Not a Deposit Insurance products made available through Fifth Third Insurance Agency, Inc.

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