CallTek, a worldwide leader in support for technology operators and service providers, has named Josh Bergen, CHAE, CHTP as Chief Growth Officer.

With more than three decades of experience leading customer-focused and growth-oriented teams, Bergen brings to CallTek a breadth of experience across technology, customer service, finance and operations. His appointment comes at a pivotal time in the company’s history as it strengthens its commitment to innovative technology support solutions with the backing of its parent company, Allied Global.

In his new role, Bergen will lead CallTek’s growth strategy across sales, customer experience, product development and marketing, with a focus on increased value for customers and accelerating the company’s position as a leader in key markets.

“CallTek is committed to being a partner with our customers when and where they need us. Josh’s experience across various areas of business operations will prove invaluable in identifying where we can provide additional value and support for technology operations and and service providers around the globe,” says Danny Wu, interim CEO of CallTek. “We are excited to have Josh leading the direction of growth for CallTek and our customers.”

Most recently, Bergen served as CEO and President of a leading MSSP (Managed Security Service Provider), a data protection and regulatory compliance solutions provider for the hospitality industry. His career spans more than 30 years across a variety of hospitality, technology, contact center and accounting-focused organizations. He has even shared his knowledge with the next generation as a professor.

Bergen will report to the Allied Global board of directors and operate from the East Coast of the United States.

About CallTek

Based in Irvine, CA, CallTek, Inc. is a technology service provider of white-label and direct support services tailored for technology operators and service providers. As a subsidiary of Allied Global, a leading provider of BPO and ITO services in North and Central America, CallTek leverages a global infrastructure to deliver highly scalable and reliable support. Together, CallTek and Allied Global have a global presence in various countries worldwide including the United States, Guatemala, Honduras, Colombia, Mexico, Philippines and Kenya. For additional information on CallTek’s services, visit calltekinc.com.

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Josh’s experience across various areas of business operations will prove invaluable in identifying where we can provide additional value and support for technology operations and and service providers around the globe.