Russell Westbrook’s Eazewell Debuts Enterprise AI Platform to Help Hospices, Senior Living, and Insurers Manage Digital Inheritance and End-of-Life Services

October 01, 2025 at 08:00 AM EDT

After serving over 100,000 families, Eazewell launches enterprise AI that automates administrative tasks from senior living move-ins through final transitions, handling account management, documentation, and family communications

Eazewell, the fastest-growing AI company automating the complex administrative tasks families face as life and loss become increasingly digital, today announced its AI-Powered Care Transitions Platform for hospices, senior living communities, and life insurers. The platform reflects a profound cultural shift: inheritance once meant money, property, or personal belongings. Today, it also includes more than 100 online accounts: social media, subscriptions, cloud libraries, loyalty programs, and email archives that carry both practical and emotional weight. This mix of fragmentation makes digital inheritance uniquely overwhelming and it arrives on top of the physical tasks families already face.

Eazewell’s traction with over 100,000 families to date quickly caught the attention of hospices, senior living operators, and insurers, who see firsthand how digital burdens compound loss. Eazewell built its institutional platform in direct response, enabling organizations to reduce staff workload, improve satisfaction scores, and offer families support that acknowledges the realities of modern death.

“Digital death management isn't optional anymore, it’s essential,” said Donnell Beverly Jr., CEO and co-founder of Eazewell. “The average estate now includes more digital accounts than physical assets. Families discover dozens of accounts they never knew existed, including services still charging monthly fees, social media profiles vulnerable to hacking, loyalty points expiring, and email accounts filling with sensitive information.”

Eazewell CTO and former Amazon AI architect, Viviane Ghaderi added, “Leveraging cutting-edge technology and deep vertical expertise, we enable our clients to operationalize AI, leading to reduced operational costs, improved financial performance and invaluable support to impacted families. Eazewell’s system, trained through real-world use, integrates directly into organizational operations where AI agents expand staff capacity and significantly reduce administrative burdens, allowing teams to focus on what matters most.”

For Senior Living: During move-in, the AI helps residents transition by canceling utilities, forwarding mail, and closing unnecessary accounts. Later, it manages account closures and notifications when residents pass, keeping often distant families informed while easing staff workload.
For Hospices: Families can text questions at any hour and receive immediate updates on visits or care changes. This consistent communication reduces after-hours call volume for staff while improving family satisfaction and CAHPS® Hospice Survey performance.
For Life Insurers: The AI guides beneficiaries through claims by locating documents, explaining requirements, and ensuring complete submissions. It also handles notifications to Social Security, Medicare, and banks, steps that shorten claim cycles, reduce call-center strain, and strengthen policyholder trust.

Eazewell AI’s Key Features

Comprehensive Account Management: Closes or memorializes social media accounts, cancels subscriptions, terminates licenses, and manages dozens of overlooked tasks.
24/7 Family Engagement: Delivers immediate answers via text and voice, ensuring families feel supported even on nights, weekends, and holidays.
Intelligent Document Processing: Collects, organizes, and pre-fills forms with family authorization, maintaining audit trails for compliance and reporting.
Automated Notifications: Contacts Social Security, Medicare, banks, utilities, and digital services, tasks that otherwise require hours of phone calls.
Seamless Integration: Deploys within an organization’s systems, appearing to families as the hospice, senior living community, or insurer’s own branded service.

Russell Westbrook, Eazewell co-founder, added, “Grief doesn’t follow business hours. Our platform ensures families get support when they need it, whether it’s 2 a.m., weekends, or holidays, while letting care teams focus on comfort rather than paperwork.”

Eazewell is planning a pilot launch with insurers later this month, with more scheduled for later this year. For insurers, digital inheritance is not only a family burden but also a business challenge as incomplete or delayed claims drive frustration, call-center volume, and policyholder churn. By guiding beneficiaries through documentation, closing digital accounts, and notifying agencies, Eazewell helps insurers shorten claim cycles, improve “clean claim” rates, and strengthen long-term retention.

Eazewell is announcing an early access program with hospices, senior living communities, and life insurers. In close collaboration with each organization, Eazewell sets shared goals in advance and provides onboarding, staff workshops, and measurement tied to business priorities:

Hospices: Less staff time per family, fewer call-backs and hold minutes, stronger CAHPS® Hospice Survey results.
Senior Living: Faster move-in and move-out, fewer transition-related complaints, higher family communication scores.
Life Insurers: Shorter time from first notice of loss to complete claim package, more “clean claims,” and fewer call-center contacts per claim.

Participation is limited to a select group of organizations in 2025 to ensure tailored support and measurable outcomes. Interested care organizations and carriers can contact partners@eazewell.com for more information.

About Eazewell

Eazewell automates administrative transitions throughout the care journey using AI trained through extensive real-world family interactions. Founded by Donnell Beverly Jr., Russell Westbrook, and Kemba Walker after personal losses, the company serves both families directly and through healthcare and insurance organizations. The platform handles everything from senior living move-ins to end-of-life transitions, transforming weeks of paperwork into automated workflows.

For more information, visit www.eazewell.com