AM Best to Host Webinar on How Innovation and Customer Centric Technology Are Improving Outcomes for Commercial Insurers

AM Best will host a complimentary webinar titled, “How Innovation and Customer Centric Technology Are Improving Outcomes for Commercial Insurers,” sponsored by LexisNexis® Risk Solutions, on Monday, May 24, 2021, at 2 p.m. (EDT).

Commercial insurers are faced with many challenges, from insuring a quickly growing number of small businesses with no physical footprints to effectively implementing renewal strategies that protect profits and minimize customer churn. In a one-hour webinar, a panel of technology and insurance professionals will explore how customer centric technology and innovation support your desire to drive improved customer experience and protect your bottom line. Register now:

Panelists include:

  • Jeremy Stafford, senior director commercial insurance, LexisNexis Risk Solutions;
  • Ellen Carney, principal analyst, Forrester; and
  • Lerk-Ling Chang, vice president, market development and strategy, Guidewire.

Attendees can submit questions during registration or by emailing The event will be streamed in video and audio formats, and playback will be available to registered viewers shortly after the event.

AM Best is a global credit rating agency, news publisher and data analytics provider specializing in the insurance industry. Headquartered in the United States, the company does business in over 100 countries with regional offices in London, Amsterdam, Dubai, Hong Kong, Singapore and Mexico City. For more information, visit

Copyright © 2021 by A.M. Best Company, Inc. and/or its affiliates. ALL RIGHTS RESERVED.


Lee McDonald
Group Vice President, Publication and News Services
+1 908 439 2200, ext. 5561

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