Pennsylvania American Water Extends Social Media Campaign to Benefit Low-Income Assistance Program

Due to the success of its social media campaign, Pennsylvania American Water announced today that it has extended the offer through Thanksgiving (November 24) to donate one dollar to the Help to Others (H2O) Program™ for every new fan or follower on Facebook and Twitter. So far, the campaign has raised approximately $500 for the low-income assistance program.

“Since we launched the campaign on September 1, we’ve seen our Facebook fans more than double,” said Terry Maenza, Pennsylvania American Water director of communications and external affairs. “With many people facing tough economic times, we hope that extending the campaign will encourage more customers and stakeholders to connect with us, and at the same time, generate more financial support for the H2O Program.”

He added that during the recent floods in central, northeast and southeast Pennsylvania, Pennsylvania American Water was able to engage with customers through Facebook and Twitter to share critical information in real time.

To join, visit the company’s social media sites at www.twitter.com/paamwater and www.facebook.com/pennsylvaniaamwater. You can also view a brief video about this special campaign on YouTube by clicking http://youtu.be/StxxlTSROjw. Donations will be limited to the first 2,000 people who sign up.

Pennsylvania American Water’s Facebook and Twitter pages provide real-time information, as well as:

  • Water emergency and boil water advisories.
  • Updates on water and wastewater construction projects.
  • Information on customer programs, community events and environmental initiatives.
  • Conservation and watershed protection tips.

For almost 20 years, Pennsylvania American Water has been assisting low-income customers who qualify through its H2O Program. The program offers qualified recipients grants of up to $500 per year, a 65-percent discount on the monthly service fee, and water-saving devices and education.

In 2010, Pennsylvania American Water provided $327,000 in assistance grants to help customers pay their water bill. Grants are funded through a corporate match, customer contributions, employee donations and other fundraising activities. In 2010, Pennsylvania American Water increased its corporate match to $250,000 per year.

For more information, or to see if you qualify, please contact Pennsylvania American Water’s program administrator, Dollar Energy Fund, toll free at 1-888-282-6816.

Pennsylvania American Water, a wholly owned subsidiary of American Water (NYSE: AWK), is the largest water utility in the state, providing high-quality and reliable water and/or wastewater services to approximately 2.2 million people. Founded in 1886, American Water is the largest publicly traded U.S. water and wastewater utility company. With headquarters in Voorhees, N.J., the company employs more than 7,000 dedicated professionals who provide drinking water, wastewater and other related services to approximately 15 million people in more than 30 states, as well as parts of Canada. More information can be found by visiting www.amwater.com.

In 2011, American Water is celebrating its 125th anniversary with a yearlong campaign to promote water efficiency and the importance of protecting water from source to tap. To learn more, visit www.amwater125.com.

Contacts:

Pennsylvania American Water
Eastern/Central Pennsylvania:
Terry M. Maenza
T: 610-670-7789 ext. 1009
M: 610-849-6484
terry.maenza@amwater.com
or
Western Pennsylvania:
Gary Lobaugh
T: 724-873-3674
M: 724-944-5148
gary.lobaugh@amwater.com

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