American Water Resources and the City of Wilmington Launch Service Line Protection Programs for Homeowners

American Water Resources and the City of Wilmington today launched their official partnership to offer Service Line Protection Programs to Wilmington homeowners. As the exclusive provider of Service Line Protection Programs for the City of Wilmington, American Water Resources aims to educate homeowners on their responsibilities regarding water and sewer lines, while offering peace of mind protection for homeowners against potentially expensive repairs.

The Service Line Protection Programs being offered include:

• Water Line Protection Program
• Sewer Line Protection Program

These affordable programs provide customers a way to pay for repairs to water and sewer service lines not typically covered under homeowners’ insurance or standard home warranties.

"We are excited to partner with American Water Resources to provide our customers an affordable and easy way to protect themselves from unexpected service line repairs," said Mayor Dennis P. Williams, Mayor of the City of Wilmington. "Through this program, eligible Wilmington homeowners will now have access to American Water Resources' protection programs, which can help provide peace of mind if a service line problem occurs.”

"We are honored to partner with the City of Wilmington to offer this customized protection program to its customers," said Deborah A. Degillio, president of American Water Enterprises. "Through our protection programs, homeowners now have the ability to help safeguard themselves from the financial demands and stress that occur when they experience a water or sewer line problem. Replacing these lines can cost thousands of dollars. American Water Resources provides a convenient and reliable solution.”

American Water Resources manages the Service Line Protection Programs - establishing a local contractor network and managing all claims. Program participants will receive 24-hour support via a toll-free hotline and a one-year warranty on all covered repairs with no forms to submit and no deductibles.

Details about these programs and how to enroll will be arriving in the mail for eligible homeowners starting the week of 10/31/2016. Information is also available online at AWRUSA.com/Wilmington or by calling 1-866-273-4080.

About American Water Resources

American Water Resources offers Service Line Protection Programs to homeowners in 43 states and Washington, D.C., and currently services more than 1.6 million contracts. The company has been providing protection programs for more than 15 years, has an A+ Rating from the Better Business Bureau and holds a 97 percent customer satisfaction rating. American Water Resources also provides its Protection Programs to homeowners through municipal partnerships with the New York City Department of Environmental Protection, Orlando Utilities Commission, Nashville Metro Water Services and others. American Water Resources is a subsidiary of American Water (NYSE: AWK), the largest publicly traded U.S. water and wastewater utility company. For more information, visit the American Water Resources website at AWRUSA.com.

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